Solved
app version needs to be higher
My app version needs to be 5.12.2 or higher to sign in. How do I update my app.?
Hello Betsyb.
Here is a good Zoom Article providing details depending on your Operating System or Device.
https://support.zoom.us/hc/en-us/articles/201362233-Updating-Zoom-to-the-latest-version
On your computer it should be as simple as going to your Zoom App, click your Picture (or initials) on the Top-Right, and then select "Check Updates: Follow the instructions and let the App to do the rest. It will download automatically and then ask you to "Click to Install"
On newer versions of the Zoom App you will regularly see a "Pop-up" message in your Zoom App every time there is a new available version that you should update to.
Vinnie
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.