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Explorer
Oct 29, 2021 4:30 AM UTC
Question

Anybody else having problem with Logitech webcam with the new update on MacBook Monterey?

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    128 replies

    Newcomer
    Jan 10, 2022 8:37 AM UTC

    Still same issues with 5.9.1 

    Could not downgrade to 5..7.8 as suggested above, not sure why but the installation package installed latest version even though i didnt ask for it. 

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    Newcomer
    Jan 11, 2022 11:15 PM UTC

    just so the zoom folks realize how prevalent this issue is, just chiming in that i have the exact same issue

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    Newcomer
    Jan 12, 2022 10:16 PM UTC

    yup same issue here.. c922

     
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    Newcomer
    Jan 13, 2022 1:04 AM UTC

    I'm also getting chronic flickering issues.

    - macOS Monterey 12.1

    - Zoom 5.9.1

    - Logitech C920 HD Pro Webcam.

    The LogiTune workaround didn't solve it for me 😞. Disabling HD in Zoom video settings works for a short time but is inconsistent.

    Please don't make me go back to the cruddy FaceTime HD Camera (Built-in)!

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    Newcomer
    Jan 14, 2022 11:00 PM UTC

    Same issue, Logitech c922, Zoom v 5.9.1, MacOS Monterey 12.1, MacBookPro 16" 2019

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    Newcomer
    Jan 17, 2022 4:54 PM UTC

    I can't believe that it's a known issue and Zoom doesn't want to solve it! Just got my C925e, I thought something's wrong with the camera, but it's just zoom! I discovered on my own that running Logi Tune fixes it (even just running FaceTime at the same time fixes the issue), but it's such a silly workaround! @51 seriously, these are very popular webcams!

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    Newcomer
    Jan 17, 2022 5:14 PM UTC

    I noticed in OBS that the same problem arises when I choose 1280x720 resolution for the camera; it's fixed when I choose 1920x1080. So it would seem that zoom defaults to 720p, while other apps use full 1080p resolution of the camera.

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    Newcomer
    Jan 18, 2022 9:18 AM UTC

    Chiming in to add that having the same issues as reported here. 

     

    • Logitech C925e
    • M1 MacMini running Monterey 12.1
    • Zoom 5.9.1
    • Corporate Zoom Pro account

    The issue temporarily resolves when I run Logitune, as others have found - as long as I actively open Logitune, and select the video tab. This is despite adding Logitune to my startup applications. 

     

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    Newcomer
    Jan 29, 2022 8:26 PM UTC

    MacBook Air 2019; c920 logitech camera, connected via hub - all worked perfectly til Monterey upgrade. Now jitter-fest, unreliable video.  Chiming in to say problem still exists

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    Newcomer
    Jan 31, 2022 6:02 PM UTC

    Yes me too, having problems ever since the Monterey update. I have a Logitech C930e keeps on freezing on Zoom calls. Very frustrating. Zoom is up to date. Camera drivers are up to date.

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