Answering incoming calls while on a zoom meeting on the phone | Community
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stavos
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July 18, 2024
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Answering incoming calls while on a zoom meeting on the phone

  • July 18, 2024
  • 1 reply
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if Im on a zoom call on my phone and answer an incoming phone call while putting zoom on hold, is there a possible way that Im heard by the other zoom participants while talking to the incoming caller?

1 reply

Ray_Harwood
Community Super Champion | Customer
Ray_Harwood
Community Super Champion | Customer
July 18, 2024

Welcome to the Zoom Community, @stavos.

 

A caller on hold should only hear “hold music”. I haven’t tested or seen where it is even possible to leave a Zoom call active while answering a non-Zoom call directly in the phone’s native phone app, but I’m pretty sure the call management features on an iPhone would prevent this.

 

I’m not Android-savvy, so can’t speak for that device. 

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