Android App won't accept password > 10 characters in length | Community
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Newcomer
November 8, 2023
Solved

Android App won't accept password > 10 characters in length

  • November 8, 2023
  • 1 reply
  • 5 views

I'm running the Android Zoom 5.16.6(17128) App on a Samsung Galaxy A34 5G. I'm attempting to join a meeting I regularly attend using the Windows 10 App.

 

When I enter the meeting ID the Android App accepts it and proceeds to the password entry screen, when I try to enter the password only the first 10 characters are accepted, this happens both if I enter the pwd manually via the keyboard or paste it from the clipboard. The meeting ID and password work fine from the Windows 10 application.

 

Any advice? MTIA

Best answer by epto

OK resolved, I was attempting to use the long Zoom pwd, which works with the W10 app, but seems you have to use the Passcode with the Android App.

1 reply

eptoAuthorAnswer
Newcomer
November 8, 2023

OK resolved, I was attempting to use the long Zoom pwd, which works with the W10 app, but seems you have to use the Passcode with the Android App.