Alternative host not working | Community
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Newcomer
July 23, 2024
Question

Alternative host not working

  • July 23, 2024
  • 3 replies
  • 4 views

Hello, I usually schedule meetings for my boss. Until a month ago I always designated the same person as the alternative host so she could start the meeting. Lately and without changing settings, she appears as an alternative host on the Zoom scheduled meeting page, but she can´t start the meeting. I need to connect and allow her into the room and she appears as a guest in the waiting room. Can you please help me? Thanks

3 replies

sae
Newcomer
Newcomer
August 9, 2024

 


@PatoR さんは書きました:

she appears as a guest in the waiting room. 


There's a possibility that she isn't signed in  Zoom properly.

Please tell her to sign in to Zoom both on the browser and on the Zoom app again.

I hope this works well.

Newcomer
October 31, 2024

Hello, I'm have been having the same issue this year and finally asking about it. I'm an admin/owner and I set-up interviews for a couple of our leadership team and added one of them as an alternative host. They have a business license but each time I have to start the meeting and transfer the controls to the alternative host.  looking for a solution. Thanks

MGSR
Community Manager
Community Manager
November 4, 2024

Hello there,

I'm sorry for the late response. We would recommend double checking the assignment of the alternative host on your account; they should be on the same organization as well. Kindly check out these resources for managing alternative hosts:

Enabling and adding a co-host

Managing scheduling privilege and alternative hosts

Please let us know if you need further assistance