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Newcomer
June 10, 2025
Solved

Alternative host not assigned

  • June 10, 2025
  • 3 replies
  • 1 view

Hello! I have a recurring Zoom meeting set and have designated some people on my team to be alternate hosts since we rotate responsibility over the meeting. In the meeting settings, I have designated all of them to be alternate hosts. However, today, two people from my team joined and were not given hosting abilities, even though they are designated alternate hosts in the meeting settings. 

 

Why aren't they assigned as hosts? Is there something I am doing wrong? 

Best answer by storyhub

All alternate hosts must be Licensed (assigned a paid license) and on the same account. If you have 7 alternate hosts you will need 7 licenses.

3 replies

storyhub
Community Super Champion | Customer
storyhubAnswer
Community Super Champion | Customer
June 11, 2025

All alternate hosts must be Licensed (assigned a paid license) and on the same account. If you have 7 alternate hosts you will need 7 licenses.

Community Champion | Customer
June 12, 2025

In addition to what Storyhub posted, they must sign in with the same Zoom account (email) that you used when assigning them.

 

some users have more than one Zoom account.

 

Regards

 

 

 

MGSR
Community Manager
Community Manager
July 2, 2025

Hello @kelseygaag,

Did you see the previous responses?
If it has resolved your inquiry, please press the Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

MGSR
Community Manager
Community Manager
July 9, 2025

Hi @kelseygaag!

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!