AJ

Hi,

Make sure breakout room option is enable on your account. You can do that on the web portal. 

To enable the breakout room feature for your own use:

1. Sign in to the Zoom web portal.
2. In the navigation menu, click Settings.
3. Click the Meeting tab.
4. Under In Meeting (Advanced), click the Breakout room toggle to enable it.
5. If a verification dialog appears, click Enable to verify the change.
   Note: If the option is grayed out, it has been locked at either the group or account level. You need to contact your Zoom admin.
6. (Optional) Select the check boxes for the following breakout room options, then click Save:
   • Allow meeting hosts to pre-assign participants to breakout rooms
   • Allow hosts to broadcast message to participants. This allows the host to broadcast a message to all participants in breakout rooms. 
   • Allow hosts to create, rename, and delete breakout rooms when rooms are open.
     Note: This option must be enabled by Zoom before it is available and requires 5.9.3 or higher. 

Enabling breakout rooms – Zoom Support

Alex

zoom@pft