After updating Zoom Workspace I can't record a meeting on a chromebook | Community
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Newcomer
Natty8
Newcomer
November 7, 2024
Question

After updating Zoom Workspace I can't record a meeting on a chromebook

  • November 7, 2024
  • 2 replies
  • 1 view

I have always been able to record meetings on Zoom on my chrome book but when I click on record now it opens the recording window and I can't record.  I used to press record and it would record straight away.

 

It only stopped working this week when I did an update for Zoom Workplace.

 

 

2 replies

MGSR
Community Manager
MGSR
Community Manager
November 7, 2024

Hello @Natty8,

Welcome to the Zoom Community! We're glad to have you here.

May I know if you are trying to record locally or to the cloud and if you are getting any error messages?

N
Newcomer
Natty8Author
Newcomer
November 7, 2024
I just doubled checked again and can now record on the chrome book if saving to the cloud. Just comes up when I save to chrome book itself.
Nat
 
MGSR
Community Manager
MGSR
Community Manager
November 7, 2024

I'm glad that the cloud recording is working. If you are unable to record locally, there might be a few reasons; one is if you are not the host. Only the host can record a Zoom meeting by default. You can ask the host to grant you permission to record or ask to be made an alternative host. Two, the recording location you've chosen may be invalid. Three You can also check if the local recording is disabled by signing in to the Zoom web. Click Settings > Click the Recording tab > Click the Record to computer files toggle to enable it.

 

Please let us know if you need further assistance.

 

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