After downloading latest software update | Community
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Newcomer
September 20, 2021
Question

After downloading latest software update

  • September 20, 2021
  • 1 reply
  • 2 views

I’ve just updated my Zoom software on my iMac. But when I sent an invite for a call this afternoon- my Mac kept saying “Connecting “ and then didn’t. 

At one stage it did connect - but picture and no sound! 

I tried again with another recipient, and all worked fine. 

 

It seems a bit hit and miss- and I’ve got 2 very important trainings to run on Thursday and Friday, so I need it working 100%. 

any tips or hints to make sure everything is working properly? 

    1 reply

    Bri
    Community Manager
    Community Manager
    September 23, 2021

    Hello @Presmaestro 👋 I would suggest running a test meeting with yourself to ensure all is well for your trainings. The steps are outlined here. Let me know if this helps, and good luck!