Adjust the contact information provided to registrants if they have questions about the event | Community
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Newcomer
September 14, 2021
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Adjust the contact information provided to registrants if they have questions about the event

  • September 14, 2021
  • 1 reply
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Ive set up a meeting and wish to be notified by email when someone registers for the event.  Thus I ticked send email to host when someone registers. 

 

However my colleague who is working on the event with me wishes me to add there email in the adjust the contact information should anyone have any questions on the event. 

 

My question is if i add there email in this field, when someone registers will I receive the notification someone as registered. 

 

It will be a big event of around 900 so i wish to deal with the registrations and my colleague the questions. 

 

Thanks

 

Keith

    Best answer by rn-zm

    Hi @Faculty04, great question!

     

    So I tried duplicating this and testing this! You can totally enter the colleagues' information which will show up in the registration email after a participant registered for your meeting.

     

    Registrants will see "Please submit any questions to: youremail@domain.com." or something similar if you've edited your confirmation email template. 

     

    However, it appears that if you select "Send an email to host," the email gets sent to the Email Contact when someone registers after testing your scenario.

     

    To better clarify, this email. 👇 And in your case, your colleague 🙂

    1 reply

    rn-zmAnswer
    Community Manager
    September 20, 2021

    Hi @Faculty04, great question!

     

    So I tried duplicating this and testing this! You can totally enter the colleagues' information which will show up in the registration email after a participant registered for your meeting.

     

    Registrants will see "Please submit any questions to: youremail@domain.com." or something similar if you've edited your confirmation email template. 

     

    However, it appears that if you select "Send an email to host," the email gets sent to the Email Contact when someone registers after testing your scenario.

     

    To better clarify, this email. 👇 And in your case, your colleague 🙂

    Faculty04Author
    Newcomer
    September 21, 2021

    Thanks for this, my colleague only wishes to deal with any questions on the event and does not wish to receive any emails saying someone as registered.   

     

    They want notification someone registered to come to me, thus we want use 2 different emails , is this possible! 1 email for questions and 1 email for noticification.