Account is Disabled. Please contact Support. (1,003) | Community
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Newcomer
Surya_85
Newcomer
February 8, 2022
Solved

Account is Disabled. Please contact Support. (1,003)

  • February 8, 2022
  • 7 replies
  • 151 views

Dear Teams,

 

I have notice that my account zoom was disabled. I am the admin.

and I have several record on cloud in this my account zoom.

 

can you help me in order to enable my account again?

 

thanks, 

      Best answer by Bri

      Hi! If you're inquiring about the 1003 error code, please check out the recently revised article: https://support.zoom.us/hc/en-us/articles/5719824689421 

      7 replies

      A
      Community Champion | Employee
      Adanna_Zoom
      Community Champion | Employee
      February 8, 2022

      Dear Surya_85,

      I've opened a support ticket and an agent will reach out to contact you via email. You should receive an email confirmation with the support ticket number shortly.

      Thanks,
      Adanna

      N
      Newcomer
      Near
      Newcomer
      April 19, 2022

      Hi! I've encountered the same experience, my premium zoom account got disabled. May I ask your assistance regarding this matter? Thank you very much!

      R
      Newcomer
      RaymondW
      Newcomer
      December 14, 2022

      We have exactly same problem recently. I'm the administrator of our company's ZOOM account. We subscribe ZOOM from "https://zoom.us" every year since 2018, but yesterday I got this error message when I try to log in. We have 5 meeting rooms, and all of them was disabled.

      K
      Newcomer
      kfonco
      Newcomer
      December 14, 2022

      My account, with two zoom users, were disabled without warning and without specific reason on 13, Dec. 2022. I received an email that told me I could appeal afterward. Then, I tried to appeal against the decision but went nowhere... and when I email the Zoom Support, they said it was 'out of the jurisdiction as a support team".

       

      I don't even know what I was meant to have done wrong or what did I violate!!

       

      What is the problem???

       

      Anyone who encounter this and know how to get this clarify and resolved? Please help...!

        M
        Newcomer
        Muyiyoung
        Newcomer
        December 14, 2022

        Same here! my account was disabled on 13 Dec 2022 too! without any warning or specific reason, it just disabled us, after appealing through email, support says they rejected my appeal after "careful consideration", who knows what are they referring to??

          R
          Newcomer
          RaymondW
          Newcomer
          December 19, 2022

          After one week, my account is still disabled.

          I've tried submitted appeals more than 5 times, open two support tickets,

          They just rejected my appeal or told me they are sorry but they cannot help.

          What's going on with ZOOM?

          Z
          Newcomer
          Zoomuser66
          Newcomer
          December 20, 2022

          I have submitted appeals twice. They reject me as well. I just brought one year plan. I used it on Monday normally with my colleagues. Suddenly, Zoom disabled my account.

           

            R
            Newcomer
            RaymondW
            Newcomer
            December 28, 2022

            I have submitted appeals almost 10 times, they still block my account, and don't know the reason.

            M
            Newcomer
            Maharani29
            Newcomer
            January 5, 2023

            Hi! I've encountered the same experience, my premium zoom suddenly got disabled. May I ask your assistance regarding this matter? Thank you very much!

              C
              Explorer
              ChamilK1
              Explorer
              January 26, 2023

              Hello

               

              I have notice that some of my zoom account zoom was disabled. I am the admin.

              and I have several record on cloud in this my account zoom.

               

              can you help me in order to enable my account again?

               
               
              C
              Explorer
              ChamilK1
              Explorer
              January 26, 2023

              Hello

               

              I have notice that some of my zoom account zoom was disabled. I am the admin.

              and I have several record on cloud in this my account zoom.

               

              can you help me in order to enable my account again?

               
               
              Bri
              Community Manager
              BriAnswer
              Community Manager
              March 22, 2023

              Hi! If you're inquiring about the 1003 error code, please check out the recently revised article: https://support.zoom.us/hc/en-us/articles/5719824689421 

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