Newcomer

Solved

Account is Disabled. Please contact Support. (1,003)

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Dear Teams,

I have notice that my account zoom was disabled. I am the admin.

and I have several record on cloud in this my account zoom.

can you help me in order to enable my account again?

thanks,

BriAnswer

Community Manager

Hi! If you're inquiring about the 1003 error code, please check out the recently revised article: https://support.zoom.us/hc/en-us/articles/5719824689421

A

Adanna_Zoom

Community Champion | Employee

Dear Surya_85,

I've opened a support ticket and an agent will reach out to contact you via email. You should receive an email confirmation with the support ticket number shortly.

Thanks,
Adanna

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N

Near

Newcomer

Hi! I've encountered the same experience, my premium zoom account got disabled. May I ask your assistance regarding this matter? Thank you very much!

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R

RaymondW

Newcomer

We have exactly same problem recently. I'm the administrator of our company's ZOOM account. We subscribe ZOOM from "https://zoom.us" every year since 2018, but yesterday I got this error message when I try to log in. We have 5 meeting rooms, and all of them was disabled.

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K

kfonco

Newcomer

My account, with two zoom users, were disabled without warning and without specific reason on 13, Dec. 2022. I received an email that told me I could appeal afterward. Then, I tried to appeal against the decision but went nowhere... and when I email the Zoom Support, they said it was 'out of the jurisdiction as a support team".

I don't even know what I was meant to have done wrong or what did I violate!!

What is the problem???

Anyone who encounter this and know how to get this clarify and resolved? Please help...!

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M

Muyiyoung

Newcomer

Same here! my account was disabled on 13 Dec 2022 too! without any warning or specific reason, it just disabled us, after appealing through email, support says they rejected my appeal after "careful consideration", who knows what are they referring to??

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R

RaymondW

Newcomer

After one week, my account is still disabled.

I've tried submitted appeals more than 5 times, open two support tickets,

They just rejected my appeal or told me they are sorry but they cannot help.

What's going on with ZOOM?

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Z

Zoomuser66

Newcomer

I have submitted appeals twice. They reject me as well. I just brought one year plan. I used it on Monday normally with my colleagues. Suddenly, Zoom disabled my account.

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R

RaymondW

Newcomer

I have submitted appeals almost 10 times, they still block my account, and don't know the reason.

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M

Maharani29

Newcomer

Hi! I've encountered the same experience, my premium zoom suddenly got disabled. May I ask your assistance regarding this matter? Thank you very much!

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C

ChamilK1

Explorer

Hello

I have notice that some of my zoom account zoom was disabled. I am the admin.

and I have several record on cloud in this my account zoom.

can you help me in order to enable my account again?

Translate

C

ChamilK1

Explorer

Hello

I have notice that some of my zoom account zoom was disabled. I am the admin.

and I have several record on cloud in this my account zoom.

can you help me in order to enable my account again?

Translate

BriAnswer

Community Manager

Hi! If you're inquiring about the 1003 error code, please check out the recently revised article: https://support.zoom.us/hc/en-us/articles/5719824689421

Translate

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