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Newcomer
April 14, 2022
Question

Account is disabled

  • April 14, 2022
  • 1 reply
  • 7 views

My zoom account has been disabled. recently i upgrade from basic to pro version and somehow when i want to use it, it turn into Account is disabled Please contact Support. (1,003)

    1 reply

    S_K
    Community Champion | Employee
    Community Champion | Employee
    April 14, 2022

    Hi AimudCool,

     

    Thanks for reaching out in Zoom Community! I'm sorry to hear you're experiencing this issue. 

    I recommend you contact our Billing support team for assistance with this. You may contact them here https://support.zoom.us/hc/en-us/articles/4405333397261-Zoom-billing-support#h_01FB01DAYYQ6FM862XP4X....

     

    If this has answered or helped you find a solution to your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

     

    Cheers!