Access to cloud based recording that was renamed???? | Community
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C
Newcomer
CAMMRT
Newcomer
March 3, 2022
Solved

Access to cloud based recording that was renamed????

  • March 3, 2022
  • 1 reply
  • 3 views

I edited, renamed and saved two meeting recordings in the Zoom cloud  on March 3 but now can't find them.

I copied the link before saving but the link shows that the "recording does not exist (3,301)".

Any suggestions????

Best answer by Bort

Are you checking your desktop trash bin, or the cloud recording trash, found here: zoom.us/recording/trash

1 reply

Bort
Employee
Bort
Employee
March 3, 2022

You might check the Trash on the Recordings page to see if they are still there. Cloud recordings will typically stay in the trash for 30 days before they are fully deleted. 

C
Newcomer
CAMMRTAuthor
Newcomer
March 3, 2022

Thanks for the suggestion but I already checked the trash file..any other hints? 

 

 

 

Bort
Employee
BortAnswer
Employee
March 3, 2022

Are you checking your desktop trash bin, or the cloud recording trash, found here: zoom.us/recording/trash

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