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Newcomer
hjh4390
Newcomer
October 12, 2021
Question

about 40-minute limit

  • October 12, 2021
  • 2 replies
  • 13 views

I know that the 'zoom' account used for education is supported for unlimited meeting time.
However, that benefit is gone. The meeting ended suddenly with a 40-minute limit.
Please explain what happened.

    2 replies

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 12, 2021

    Did you set the Children's Education Status setting? I believe the deadline just ended.

     

    https://community.zoom.com/t5/Primary-and-Secondary/Important-Message-to-all-K12-School-Accounts-Children-s/td-p/11119

     

    https://support.zoom.us/hc/en-us/articles/4407928119565-Getting-started-with-the-Children-s-Education-Status-setting

     

     

    Bort
    Employee
    Bort
    Employee
    October 12, 2021

    @Rupert that new Admin setting is unrelated to meeting time constraints. 

    Bort
    Employee
    Bort
    Employee
    October 12, 2021

    Was your school's email domain approved for the unlimited meeting time? For most schools, this was not automatic, and it needed to be requested. 

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