95% Pocket Loss on Zoom Call - Several users at same time | Community
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Newcomer
April 11, 2025
Question

95% Pocket Loss on Zoom Call - Several users at same time

  • April 11, 2025
  • 1 reply
  • 0 views

We see an issue today with a few random users at the same time 1:22PM EST , 95% packet loss reporting in Zoom Dashboard, having a momentary impact on call quality and nothing we can see on our network side, everything checks okay. Anyone else see anything similar? Anything from the Zoom side that would impact a limited user population? 

 

Zoom version 6.4.3 

1 reply

Community Champion | Customer
April 14, 2025

Hello,

 

Please visit Zoom Service Status (https://status.zoom.us) for current status, outages, and maintenance periods for all Zoom services. 

Scroll way down to see past outages.

 

Regards

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