6.3.0 audio settings PC crash 12162024 | Community
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C
Newcomer
cawsking555
Newcomer
December 16, 2024
Question

6.3.0 audio settings PC crash 12162024

  • December 16, 2024
  • 4 replies
  • 0 views

after updateing to 6.3.0 when to interact in setting the app will crash and will go back to main zoom heading. when joining a meating when it request pc audio it will alos crash. recumend keeping on 6.2.11 via d https://zoom-us-zoom.en.uptodown.com/windows/versions link to arcrived downloads
. as what ever changed in 6.3.0 stops all interaction with audio slections for pc users. 

 

4 replies

F
Newcomer
FoxxHound
Newcomer
January 2, 2025

Yeah, I'm having the same problem. It's causing me to miss meetings for jobs. Really pissing me off.

C
Newcomer
chLLaX
Newcomer
January 14, 2025

i have the same problem, whenever i try to access the audio settings tab, it just closes and i cant join meetings when i try to join audio and there is no help whatsoever from zoom support

MGSR
Community Manager
MGSR
Community Manager
January 21, 2025

Hello there,

I'm sorry for the late response and inconvenience.

Please perform a clean uninstall and then reinstall the latest version of the app. Additionally, ensure that your audio driver is up to date.

Let us know if this helps or if you need further assistance. 

C
Newcomer
cawsking555Author
Newcomer
January 21, 2025

item resolved after  6.3.6

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