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Newcomer
Lucha03
Newcomer
January 29, 2025
Solved

40mins only even I paid for Zoom Pro

Hi, 

Do you know how can I contact someone from Zoom. I tried everything. I paid for Zoom Pro and I still have 40mins for a meeting. I need to work, that's why I pay! 

 

Thanks

lancetlcAnswer
Employee
February 1, 2025

Hey @Lucha03,

 

Please make sure you assign the license to yourself: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064911 

If the issue persists, please contact support here.

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2 replies

Employee
lancetlcAnswer
Employee
February 1, 2025

Hey @Lucha03,

 

Please make sure you assign the license to yourself: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064911 

If the issue persists, please contact support here.

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MGSR
Community Manager
MGSR
Community Manager
July 21, 2025

Hi @Lucha03! I wanted to let you know that I’ve marked @lancetlc's response as the accepted solution, as I believe it answers your question. If you have any more questions or need further clarification, feel free to ask.

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