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aspenjim
Newcomer
March 24, 2022
Question

2 accounts 1 email

  • March 24, 2022
  • 1 reply
  • 5 views

I apparently have 2 accounts registered to the same email.  One is a subscription, and one is free.  I can't access the subscription acct.  I contacted sales and found out the subscription acct is registered to same email as free account.  I need to access the subscription acct.

      1 reply

      IP-Man
      Community Champion | Employee
      IP-Man
      Community Champion | Employee
      March 24, 2022

      Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom account, 

      I would suggest that you log a problem with Zoom Support at
      https://support.zoom.us/hc/en-us/requests/new

       

       

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