Solved
13215
My account is free, my Chinese clients are getting error code 13215 when logging in. How can I resolve this?
hi
Sorry for this, but China has set rules to not allow free zoom accounts to be used in China.
Zoom error code 13215 typically indicates that a user located in mainland China is unable to join a meeting, often due to restrictions on free accounts connecting to international servers..
THe answers is to either buy an account, or use a VPN to change your location to outside of China.
Please like and mark as the solution if this helps
All the best
John Drinkwater
Independent Zoom Strategy Consultant
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Zoom Developer Champion
https://www.linkedin.com/in/johndrinkwaterlordzoom/
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