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M
Newcomer
mageshwari1
Newcomer
January 10, 2025
Question

Zoom Webhook Not Triggered to Zoho CRM

  • January 10, 2025
  • 1 reply
  • 3 views

Hi Support Team,

We have configured a webhook in the Zoom account. However, we've encountered an issue where our webhook was triggering correctly until December 19th but has since stopped. Could you please assist us in identifying the reason for this disruption? Additionally, are there any further setup requirements or configurations that we may have missed?

For your reference, I have attached the Webhook setup screenshot in the below link. Please take a look at it. 

 webhook setup image 

Thanks and Regards,

Mageshwari

1 reply

F
Newcomer
FarioConsulting
Newcomer
January 14, 2025

Hi,

The issue you're hitting could be due to a few things like firewall restrictions, network issues, or maybe some DoS prevention measures blocking the traffic.

It is probably worth checking with your network admin to see if anything changed around December 19th that might affect how webhooks are getting through.

Hope this helps and everything gets sorted out soon!

    M
    Newcomer
    mageshwari1Author
    Newcomer
    February 4, 2025

    Hi Support Team,

         Thank you for your support. However, we're still experiencing issues triggering the webhook from Zoom. Could you please review our setup in the Zoom App Marketplace (development) to ensure it's correctly configured to trigger the 'webinar.end' event?

     

    Webhook setup in development 

     

    Thanks and Regards,

    Mageshwari

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