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Explorer
Mar 20, 2022 3:24 AM UTC
Question

Zoom Rest API

When  I tried to save the acuity users - zoom integration  I was given the this message:

 

Zoom Error: We had some trouble connecting to your Zoom account. The error we received was "Access to the Zoom REST API has been denied for this user. Contact Zoom Support for details."

    4 replies

    Community Champion | Employee
    Mar 20, 2022 3:53 AM UTC

    @dlawrence I am not familiar with the acuity integration, but if it is the Acuity Scheduling app, I see that it requires admin access to meetings, users and the account.  If you are trying to set this up for a user without these admin permissions, the integration will fail.

     

     

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    dlawrenceAuthor
    Explorer
    Mar 21, 2022 11:35 AM UTC

    Thank you for your response. I have full admin access.

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    Community Champion | Employee
    Mar 21, 2022 9:18 PM UTC

    @dlawrence Were you able to get the application installed?

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    Newcomer
    Jan 3, 2023 9:52 PM UTC

    Were you able to resolve this? Facing the same issue.

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