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lcounts
Newcomer
August 17, 2021
Question

Zoom & LibCal app

  • August 17, 2021
  • 1 reply
  • 5 views

I have a user who has installed the LibCal app from the Zoom Marketplace.  Installation was no problem.  Setup of LibCal steps were no problem.  When the user tries to create an event and after selecting their account, they get "Zoom returns an error:  124 - Invalid access token."  Any ideas on how to fix whatever is happening?

    1 reply

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    August 19, 2021

    Hi @lcounts, welcome to the Zoom Community, we are happy to have you here! 

     

    If you haven't already done so, take a moment to go over the steps on integrating LibCal and Zoom found here: https://ask.springshare.com/libcal/faq/2561

     

    Please note that LibCal only allows one online meeting integration to be active at a time. If your Admin has enabled the Microsoft Teams integration, then you will not be able to authorize the Zoom integration (and vice versa).

     

    If you continue to experience this issue after following these steps, please let me know! 

     

     

    Found this reply helpful? Mark it as "Accept as Solution". 

    Best! 

     

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