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Newcomer
September 26, 2022
Question

Subscription

  • September 26, 2022
  • 1 reply
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Hi,will canceling my monthly subscription automatically downgrade my status to basic user?

    1 reply

    Bort
    Employee
    Employee
    September 26, 2022

    Hi @zeyyadlodhi 

    Cancelling your subscription essentially cancels the auto-renewal of your account, but your account will remain Pro for the remainder of the month you've paid for. So, if your renewal date is Oct 1st, your account would remain Pro until that date, at which point it would then downgrade back to Basic. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.