Prezi Video Camera option now not available

Forum|Forum|2 years ago
November 20, 2023
5 replies
2 views

I did a software update on Mac (Sonoma 14.1.1 ) and running Zoom Version: 5.16.10 (25689) and Prezi Version 2.22.1 (10843)

Now I see that although I can open the Prezi files (PVL) there is no Prezi camera option provided in Zoom and so cannot integrate PVL into the Zoom meeting. I have done a zoom uninstall/reinstall but still no joy. Any ideas?

Zoom Apps

Best answer by AndyB1

Prezi’s latest software update solves the problem and Prezi Camera now appears in camera options in Zoom

T

ToddNilson

Newcomer

@AndyB1, I am experiencing exactly the same problem over the past two days. I've tried to restart my system, but Prezi Video no longer appears as a camera option under Video Settings.

As a workaround, I tried to use Prezi Video for Zoom, the app that is built into the Zoom experience, but I have found that my saved Prezi files cannot be imported, which is crazy considering that it's their file extension! 🤣

I'd dearly love to hear about a solution here.

A

aiagileguy

Newcomer

Same no longer shows the option.

G

GAE

Newcomer

Aconteceu mesma coisa depois que atualizei para o Sonoma.

K

katsubashira

Newcomer

According to Prezi Support, the issue only affects Mac users who have installed Sonoma 14.1.1. Prezi say they are working on it, but for now, their solution is to restore the legacy settings as outlined by Apple:

https://support.apple.com/en-vn/HT213969

Whether or not we feel comfortable doing that is another matter, of course.

A

AndyB1AuthorAnswer

Newcomer

Prezi’s latest software update solves the problem and Prezi Camera now appears in camera options in Zoom