Please, I need help! | Community
Skip to main content
J
Newcomer
juliocesar
Newcomer
August 26, 2021
Question

Please, I need help!

  • August 26, 2021
  • 1 reply
  • 0 views

Hi! I have a problem.
I cancelled the suscription on July 21 and this month, agost, and Zoom billed me again.
I didn't use Zoom in all this month, I need a resolution because it was a page problem and I can't pay something I didn't use.
Please, Zoom didn't give me a reasonable solution

    1 reply

    ZoomVA
    Community Manager
    ZoomVA
    Community Manager
    August 26, 2021

    Hi @juliocesar I'm so sorry to hear about this! I do see that you have a support ticket with a member of our Billing team open and they will be replying to your latest response. Please watch out for updates on your case via email.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.