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Newcomer
March 8, 2024
Question

PLEASE HELP

  • March 8, 2024
  • 2 replies
  • 0 views

How do I turn OFF this new AI Companion? I don't want it! Everything under AI Companion is turned off but every zoom, the READ AI is added to each meeting.  I don't have a READ AI account either. How do I stop all this?

    2 replies

    Newcomer
    March 9, 2024

    Ditto!

    Bort
    Employee
    Employee
    March 11, 2024

    Hi there @maxfreedman and @djlewis 

    Read.AI is a Marketplace app that provides similar functionality to Zoom's AI Companion features. To remove this from your account, you would need to sign-in to the Zoom App Marketplace and remove the Read app from your account there. This article has more information about how to remove marketplace apps: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062865#01H8D90CZW7E4QPAN2F2ZPBDXA

    Hope that helps and let me know if you have any further questions. Otherwise, make sure to mark the solution as accepted if this information is what you needed.

    Newcomer
    March 11, 2024

    Hi Bort, I don't have any apps in the zoom app marketplace. Any other suggestions?