I cannot integrate Zoom with Eventbrite -

Forum|Forum|1 year ago
July 12, 2024
4 replies
17 views

In Eventbrite this error message comes up an issue occurred while trying to fetch users. Please try again later. If the problem persists, please attempt to reconnect.

Zoom suggests to go to the Zoom Marketplace and delete Eventbrite and ADD it back again. Zoom Marketplace won't let me ADD Eventbrite, so the error message continues in Eventbrite and so I cannot post my event with the Zoom link. HELP!

A

AnonHelp

Newcomer

I have exactly the same issue - Help Please!

MGSR

Community Manager

Hello there,

I'm sorry for the late response. You may check out this article from Eventbrite for further troubleshooting.

Let us know if you need further asssitance.

T

TLP3

Newcomer

Anyone manage to solve this. I have exactly the same problem and nothing I've searched online fixes it.

T

TLP3

Newcomer

Did you manage to solve this? Nothing online works to fix it, even though I've hosted many Zoom webinars that have linked to Eventbrite.

A

AlexRose

Newcomer

It seems like you're encountering an issue connecting Eventbrite with Zoom. To resolve this, try the following steps:

Disconnect and Reconnect: In Zoom Marketplace, if you can’t delete Eventbrite, look for an option to manage connections. Disconnect Eventbrite from your Zoom account and then attempt to reconnect it.
Clear Cache/Browser: Sometimes, clearing your browser cache or using a different browser can fix connection issues.
Zoom Support: If these steps don't work, contact Zoom support directly for further troubleshooting. They can help you re-establish the connection with Eventbrite.

Let me know if you need further guidance!

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