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I
Newcomer
ISIEP
Newcomer
February 3, 2022
Question

Error Message D2L

  • February 3, 2022
  • 1 reply
  • 3 views

Hello I am getting this error message when I am trying to integrate zoom into D2l Platform (Brightspace)

Can you please help!

 

Internal Server Error
Something wrong happened, please try again later.
500 - v=2.0;clid=aw1;rid=INT_c8c5f2c58cb14d83

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    February 10, 2022

    Hey @ESIEP, can you try to re-enter the LTI key and secret? Still doing some research on this one. In the meantime suggest reaching out to our Zoom technical support as they can further investigate the issue with your Zoom integration and account configuration. 

     

    Check out our LTI Pro for Brightspace by D2L documentation on this as well. 

    I
    Newcomer
    ISIEPAuthor
    Newcomer
    February 10, 2022

    Ive tried to re-entre LTI key and secret numerous times. Still the same problème.

    Thanks!

    Lisa

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