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Agastya_123
Newcomer
January 3, 2022
Solved

Can not uninstall Zoom apps

  • January 3, 2022
  • 5 replies
  • 85 views

Hello I cannot uninstall any Zoom Apps, if I click uninstall it says 'Error: Network error'

Best answer by pieterbotes

My zoom version is 5.9.1

 


I've looked into this and it seems the easiest way to resolve this would actually be do first reinstall Zoom again over the current installation and then do an uninstall after you have rebooted.  This should resolve that issue.  If it does not, then we will need to do a more manual uninstall, but would like to avoid doing that if we can.

 

Please install this version over your current installation and then uninstall.

 

https://zoom.us/download

 

Download from that URL.  This is the same version as what you currently have but it should repair the installation and then uninstall should work.

 

Thanks.

 

Have this answered your question? If so, don’t forget to mark the reply as an accepted solution!

5 replies

P
Community Champion | Employee
pieterbotes
Community Champion | Employee
January 3, 2022

Hi @Agastya_123 are you on Mac or Windows?

A
Newcomer
Agastya_123Author
Newcomer
January 4, 2022

I'm in Windows

P
Community Champion | Employee
pieterbotes
Community Champion | Employee
January 4, 2022

Thanks. Do you know the current version of the Zoom application?

U
Newcomer
USMC2062
Newcomer
October 27, 2022

I had the same issue. I tried everything I could think of. Then I finally figured it out. Just go to the Google Play Stire and search zoom. Then just click on uninstall. 

    E
    Newcomer
    ExpSGH
    Newcomer
    July 26, 2023

    Thank you so much!!!  Too bad Zoom employee does not know this much!  That worked for me!

    P
    Newcomer
    PJWallace
    Newcomer
    February 25, 2024

    How do I uninstall Zoom Rooms?

     

    B
    Newcomer
    baroncosimo
    Newcomer
    November 15, 2025

    Zoom app on Samsung A32 5G phone will not uninstall with any of the suggested methods. Even the Zoom support bot said it ran out of ideas. The app doesn't even show up on my Google Play account. Phone is on T-Mobile. Any ideas (other than a factory reset)?

    J
    New Member
    JimKotan
    New Member
    January 27, 2026

    I have a very similar issue -- Windows 10 64-bit Enterprise Edition, when I attempt to uninstall it from “add/Remove Programs”, it just hangs, does nothing. When I download the new version (6.7.2) it downloads fine. When I attempt to launch that 64-bit installer it initially launches then just dies (no error messages).  I am unable to use Zoom for any meetings whatsoever, which is very infuriating.  I have a company to which I have applied which uses Zoom for meetings and I am unable to attend their meetings on my computer -- must use my PHONE instead.. 

    HELP !! 

    Thanks in advance !!

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