Unable to edit single instance of recurring meeting with Outlook add-in

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Hello,

I have been having an issue recently where when creating a recurring meeting, if needed, I am unable to change a single instance of the meeting. Whether that is changing the time of the meeting, or the optional participants of the meeting.

Either I will get no error and the change will not take effect, or I will receive error 4502 or error 3000.

My Zoom application is up to date, I have tried performing Outlook troubleshooting as well but nothing has seemed to work.

Please advise!

Thank you

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1

10kb

Newcomer

Also having same issue as aburnett with Zoom plug-in for Outlook. When trying to update (cancel) a single instance of a recurring meeting, I get error 4502. I have updated Zoom, rebooted multiple times, uninstalled and reinstalled the plug-in. I look forward to the fix for this!

Oddly, while troubleshooting this, my computer also stopped talking with my printer. Perhaps a coincidence, but odd timing.

Thanks.

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Peaches379

Explorer

We've been seeing this for a week now. I put a support case in a couple days ago. Glad to hear it's not just us!

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Peaches379

Explorer

Working with support on this. Uploaded logs. Tech tells me the issue is recognized and the backend team is investigating. Hopefully a fix is coming soon!

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Brett4

Newcomer

Having same issue. Will reply back here if I hear of a solution.

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TrinityR

Explorer

We starting seeing this a week ago as well. Support case entered. Please come back and update the group if you have a resolution!

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D