Remove AI assistant

Forum|Forum|1 month ago
June 16, 2026
3 replies
95 views

How do I turn off AI assistant in email?

Best answer by aluyun

Hi @Sarah Mello,

Thank you for joining Zoom community!

To turn off the AI assistant for email (Email Compose with AI Companion) in Zoom Mail:

Sign in to the Zoom web portal as an admin.
Go to Account Management > Account Settings.
Open the AI Companion tab.
Under Mail & Calendar, toggle off Email Compose with AI Companion.

You can also check out this link for more detailed information. Have a great day!

aluyunAnswer

Community Manager

Hi @Sarah Mello,

Thank you for joining Zoom community!

To turn off the AI assistant for email (Email Compose with AI Companion) in Zoom Mail:

Sign in to the Zoom web portal as an admin.
Go to Account Management > Account Settings.
Open the AI Companion tab.
Under Mail & Calendar, toggle off Email Compose with AI Companion.

You can also check out this link for more detailed information. Have a great day!

aluyun

Community Manager

Hello there!

I’m checking in to see if the latest update on your thread was helpful.
If it addressed what you needed, please consider marking it as the best answer so others can easily find it too. And if you still have questions, we’re here and ready to help anytime!

aluyun

Community Manager

Hi @Sarah Mello,

Thank you for your contribution. I have gone ahead and mark the resolution I provided above as the best answer so others in the community can benefit from it as well.

Please feel free to reach out anytime if you have other Zoom related queries.

Getting Started

Sign up

Login with SSO

Login to the community

Login with SSO