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3 replies

Community Champion | Employee
Happytohelp123
Community Champion | Employee
May 16, 2022

@IIBABirmingham  This will be available to US territories such as Puerto Rico-

Here is a list of current restricted countries:

Restricted countries or regions

  • Cuba: For regulatory reasons, users in this country are currently unable to access Zoom services.
  • Iran:  For regulatory reasons, users in this country are currently unable to access Zoom services.
  • North Korea:  For regulatory reasons, users in this country are currently unable to access Zoom services.
  • Syria:  For regulatory reasons, users in this country are currently unable to access Zoom services.
  • Ukraine (Crimea, Luhansk, Donetsk regions):  For regulatory reasons, users in these regions are currently unable to access Zoom services.

 

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Explorer
IIBABirminghamAuthor
Explorer
May 23, 2022

Thanks for your reply! For free events, I agree that it will work for anyone but those countries you listed. However, for paid events I was specifically talking about the section below. Notice that it lists United States as a country, but doesn't mention territories:

Countries allowed to attend paid Zoom Events

Attendees and special role users located in the following countries will be allowed to attend paid Zoom Events:

  • Argentina
  • Austria
  • Australia
  • Belgium
  • Brazil
  • Canada
  • France
  • Germany
  • Hong Kong
  • Ireland
  • Italy
  • Mexico
  • Netherlands
  • New Zealand
  • Portugal
  • Singapore
  • Spain
  • Sweden
  • Switzerland
  • United Arab Emirates
  • United Kingdom
  • United States

Note: If a paid event is set to restrict access to one of these countries, then users located in one of these countries will not be allowed to register for the event.

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Newcomer
KGreene1
Newcomer
June 28, 2023

I have someone in Puerto Rico trying to register for a paid event and the register button is :whited" out and won't let them click it. Does anyone know why???

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