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Twiggy
Newcomer
January 30, 2022
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Zoom Events Cloud Recording Settings

  • January 30, 2022
  • 1 reply
  • 33 views

Is there an option for adjusting the resolution on cloud recording with a Zoom Event?

 

At the moment our recordings are 640p, we have HD enabled within our Zoom account?

    Best answer by DeniseLahat

    You need to ensure that Zoom enable HD 720 on your account.  For a Zoom Event you can also ask for a 1 time 1080 if you have a Pro License (if you have Business or plus then you are entitled to have 1080 on your account). 

     

    If this was helpful then pls mark Accept as Solution

    1 reply

    DeniseLahat
    Community Champion | Customer
    DeniseLahatAnswer
    Community Champion | Customer
    January 30, 2022

    You need to ensure that Zoom enable HD 720 on your account.  For a Zoom Event you can also ask for a 1 time 1080 if you have a Pro License (if you have Business or plus then you are entitled to have 1080 on your account). 

     

    If this was helpful then pls mark Accept as Solution

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