Hello,
I am looking to add and rearrange my tickets so that they appear in a more logical order. I cannot seem to find a way to change the order (which comes first, second, etc.). Is there a method to do this, or do I need to delete the existing tickets and then create them in order?
Thank you
In case anyone has this issue. I did hear back from support and this is the message they gave me. Basically, what I did was change the time of the start sale 15 minutes after the last and the order was correct.
The tickets are arranged in the following way:
• Available tickets will be shown in front of sold-out tickets
• Within the available tickets, will be sorted by sale start time
• If the sale start time equals, it will be sorted by price.
• If the price equals, it will be sorted randomly.
Do take note that the ticket name is not taken into consideration when sorting them.
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