Wrong name keeps appearing | Community
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Newcomer
June 18, 2022
Question

Wrong name keeps appearing

  • June 18, 2022
  • 1 reply
  • 0 views

Hello

 

I once had an account in the name of Bhajanajj

 

I have since deleted that account and started a new one in the name of Hannah with a comletely different email address

however although in my account my name is set to Hannah, when I log into that account it says on the screen that my name is bhajana

 

bhajana also shows up in the notifications my clients get from me saying Bhajana has opened a room

 

Thai doesn't make sense to me since the new account has never had the. name bhajana attached to it!!!

 

with my best wishes 

 

Hannah

 

how do I get this t change permanently to Hannah please?

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    June 19, 2022

    Hey, @hannahphoenix –

     

    Look at this Zoom Support article in changing your profile:

    https://support.zoom.us/hc/en-us/articles/201363203-Customizing-your-Profile 

    Look specifically at Display Name. The name on your account profile might be different than the Display Name, which is used in meetings.