Newcomer

Question

Vanity url approval time

Forum|Forum|2 years ago
December 6, 2023
1 reply
1 view

Hello, I have upgraded plan to business to customize vanity url.

After upgraded plan, I've set new vanity url and then it takes long to get approved.

Please let me know how long it will take normally and what to fix it if it is wrong.

Looking forward to positive answer.

F

Frank_TB

Community Champion | Customer

Hello,

The process is described in this support document

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061540

You will be asked to prove that you own the domain and you need to meet the prerequisites.

Prerequisites for Vanity URL requests

Business, Education, Enterprise, or API plan
Account owner or admin
A custom domain owned by your organization
Note: Widely used, generic domains, such as @gmail.com or @outlook.com, cannot be used

Regards

If my reply helped, don't forget to click the accept as solution button!

F

fundequidityAuthor

Newcomer

Thanks for reply, please let me know how to update current vanity url to follow guideline.

also I need to add Associated Domains too?

F

Frank_TB

Community Champion | Customer

Hello,

Are you working with a Zoom account Rep or Zoom support? They should be able to give you more detailed answers.

Do you own any associated domains that you need to associate?

Usually, this is desired when you have lots of domains that you want to protect so that users don't register their own private accounts with.

Fake example;

businessbrand1.com,

businesbrand1.it,

businessbrand1.ca

or perhaps

work.businessbrand1.com

school.businessbrand1.com

home.businessbrand1.com

and so forth.

Regards

If my reply helped, don't forget to click the accept as solution button!

Prerequisites for Vanity URL requests

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