Updates not taking affect

Forum|Forum|3 years ago
September 13, 2022
2 replies
2 views

For a number of months now I have experienced problems relating to Zoom Updates. When I open up Zoom I am told I need to update to 5.3.0* or higher to sign in. I select Update now* and the Update begins*. The Update is completed

Best answer by ZoomZoom

Hi, Arlene.

It looks like the update is not working. From you screenshot I do see you are using 5.2.1.

I would advise to just uninstall Zoom, go to https://zoom.us/download and download the latest Zoom Desktop Client, install it and you should be ready to go.

Hope this information helps!

A

ArleneSAuthor

Newcomer

Sorry did not mean to submit.
The Update is completed and I am told I am up to date but the next time I login I am faced with the same again ie that I need to update. Any ideas why this is happening?

Z

ZoomZoomAnswer

Community Champion | Employee

Hi, Arlene.

It looks like the update is not working. From you screenshot I do see you are using 5.2.1.

I would advise to just uninstall Zoom, go to https://zoom.us/download and download the latest Zoom Desktop Client, install it and you should be ready to go.

Hope this information helps!