Unable to edit and save lobby description in Zoom Events

Hi Jojoe, 

Are you trying to edit the lobby on an upcoming/draft event or one that's already published/live? Try creating a brand new draft event and see if the save button works there.

I have the same problem. It´s an draft event I created new but the button is still gray, I can´t save the changes or even just edit lobby descriptions. Any ideas?

Having the same issue.

​@sb_im ​@Karen Friedman ​@iambobsat 

This is a known bug that is expected to be resolved this weekend.

In the meantime if you absolutely can’t wait for the fix. Here’s a workaround we found: edit something else in the lobby content - logo, masthead, etc… and the save button will re-activate. 

Hope this helps - fix is on the way!

This looks like a recent Zoom Events issue. Try another browser or an incognito window first. If the Save button is still grayed out, it's likely a bug, so report it to Zoom Support with screenshots and your browser details.

Hi Community Members,

A fix was released last August 1st for this issue. 

Please let us know if it has been resolved or if you need further assistance.