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Rupert
Community Champion | Customer
Rupert
Community Champion | Customer
September 25, 2021
Question

Switching computers - OnZoom

  • September 25, 2021
  • 1 reply
  • 1 view

I attended an OnZoom event from my laptop and then wanted to switch to my desktop.

 

When I tried to login to the event on my desktop, it said I had already logged in from another device - even though I was logged out from my laptop.

 

Is switching devices not possible?

 

Thanks

    1 reply

    A
    Employee
    AustinP
    Employee
    September 27, 2021

    @Rupert,

     

    The best way to go about switching devices for OnZoom events is to access your 'Tickets' dashboard (https://on.zoom.us/e/view/t/order) from the device you wish to use to join the OnZoom event. 

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