How to download zoom recording for disabled user | Community
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Newcomer
kalal2085
Newcomer
August 21, 2024
Question

How to download zoom recording for disabled user

Could you please help me to download zoom recordings for disabled users. Upon checking I am not able to find user's recording in the user management section. can you please help.

    1 reply

    Partner
    ZoomMate
    Partner
    August 21, 2024

    You’ll need to submit a Support Ticket to Zoom fit this;

     

    Support Ticket entry: https://support.zoom.us/hc/en-us/requests/new

    Be sure to include as much info as possible, including email addresses of the affected accounts, and whose account you would like the recovered recordings assigned to. 

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