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Best answer by mgstark

@emmaan @davidroethler I just wanted to update you that the latest release this month includes guest users for paid events.

 

  • Allow guest users to join paid Zoom Events
    For paid events in both Zoom Events and Zoom Sessions, the host can enable or disable the guest join toggle in the event creation flow. The host cannot enable or disable this feature after publishing the event. Previously, guest join was not available for paid events.

2 replies

mgstark
Community Champion | Employee
mgstark
Community Champion | Employee
March 11, 2023

@davidroethler the "allow user without Zoom Account to register" (guest join) is currently available for free events, not for paid type.

    E
    Newcomer
    emmaan
    Newcomer
    March 23, 2023

    can I ask why that is please?  It makes it much more difficult for people to register for paid events if they don't currently have a zoom account (even if it's a basic version)

    mgstark
    Community Champion | Employee
    mgstarkAnswer
    Community Champion | Employee
    April 16, 2023

    @emmaan @davidroethler I just wanted to update you that the latest release this month includes guest users for paid events.

     

    • Allow guest users to join paid Zoom Events
      For paid events in both Zoom Events and Zoom Sessions, the host can enable or disable the guest join toggle in the event creation flow. The host cannot enable or disable this feature after publishing the event. Previously, guest join was not available for paid events.
      I
      Newcomer
      imogenrayner
      Newcomer
      April 20, 2023

      We have organised and published a paid event.  We have a number of guests on the guest list - will they need a Zoom account to join?  The event was set up a number of weeks ago and we weren't aware of the 'enable guest toggle' in the event flow then.

       

      mgstark
      Community Champion | Employee
      mgstark
      Community Champion | Employee
      April 20, 2023

      Hi @imogenrayner this feature was just released to enable guest join users to be supported for paid Zoom Events. If you have already users registered then you won't be able to change the Event Access settings as they become set when tickets are sold. So for this upcoming event the attendees would need to sign in with their Zoom account.

      For your next event you can select under the Event Access section "Allow user without Zoom Account to register event" and enable both guest and the standard authentication.

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