Custom Domain links in Zoom Events/Session generate SSL Handshake error | Community
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Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
December 5, 2024
Question

Custom Domain links in Zoom Events/Session generate SSL Handshake error

  • December 5, 2024
  • 1 reply
  • 11 views

If you have a CUSTOM DOMAIN set up for your Zoom Events/Sessions license (see this), please check to see if it is working.

 

Zoom engineers are troubleshooting a ticket I've entered about this error which causes ALL of my user-facing event pages (Hubs and session landing pages) to generate this error:

See this Zoom Clips for how this affected a client event announced on LinkedIn:

https://us02web.zoom.us/clips/share/A2F3MRYxd3A5NEs3SVRpQ2Z5TG9Fa2xoZ1Z3AQ 

 

Please post a reply here if you are experiencing this issue.

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    January 20, 2025

    Well, it took three weeks and the help of one of my internal Zoom contacts... but this was finally resolved.  Contact me on LinkedIn if you run into issues and would like some help. https://Linkedin.com/in/RayHarwood