Can we get cloud recordings if account is deleted? Error 3,301 is showing on opening link of recordi | Community
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November 13, 2021
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Can we get cloud recordings if account is deleted? Error 3,301 is showing on opening link of recordi

  • November 13, 2021
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    Best answer by rn-zm

    Hey @RohitAhuja, The error code 3301 comes up as the recording was deleted and is currently in Trash. You can recover the recording from here.

     

    However, if the account was deleted or terminated the cloud recordings associated with the account will be deleted. 

    1 reply

    rn-zmAnswer
    Community Manager
    November 15, 2021

    Hey @RohitAhuja, The error code 3301 comes up as the recording was deleted and is currently in Trash. You can recover the recording from here.

     

    However, if the account was deleted or terminated the cloud recordings associated with the account will be deleted.