Zoom call drops on my new pc | Community
Skip to main content
M
Newcomer
Mel5
Newcomer
January 27, 2023

Zoom call drops on my new pc

  • January 27, 2023
  • 1 reply
  • 2 views

I teach online using Zoom.  On my new desktop with Windows 11 the Zoom call keeps dropping.  It works fine when I use my laptop, so it isn't my wifi connection.  Any fixes?

 

    1 reply

    DanHuber
    Newcomer
    DanHuber
    Newcomer
    February 21, 2023

    I would download and install the latest Zoom Desktop Client. The wifi comparison isn't the same because the desktop could be setup in a different location than when you used the laptop successfully. if Wifi is your only choice then I would run a Speedtest from your desktop. Make sure you are getting a consistent down and up connection of more than say 10mb. 

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.