What's Happening This August: Customer Success Live Sessions | Community
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crissyd
Employee
Employee
July 31, 2026
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What's Happening This August: Customer Success Live Sessions

  • July 31, 2026
  • 5 replies
  • 513 views

August is the perfect time to refresh your Zoom knowledge, discover new ways to work smarter, and set yourself up for success for the months ahead.

Whether you're an IT Admin, Account Owner, or everyday Zoom user, our August Customer Success Live Sessions are designed to help you get even more value from your Zoom investment. Join Zoom product experts for interactive webinars featuring live demonstrations, best practices, and practical tips you can put into action right away.
 

📅 August Sessions

  • 📊 August 6 — Zoom CX Insights: See What Your Customer Data Is Really Telling You

    • Discover Zoom CX Insights, an AI-native experience built for customer experience teams. We'll showcase its core capabilities through live demos, explore how it uncovers customer trends and emerging issues, and share real-world examples of how organizations are using these insights to improve customer experiences.

  • ✨ August 13 — What's New at Zoom: July Releases

    • Stay up to date with the latest Zoom innovations and feature releases. Learn about new capabilities that help your teams communicate, collaborate, and work more efficiently.

  • 🎤 August 13 — What Happens in the All-Hands Stays in the All-Hands

    • Learn how to deliver secure, engaging internal events using Zoom Webinars & Events. We'll cover:

      • Best practices for securing internal communications

      • Creating a seamless experience for attendees

      • Tools that promote trust, transparency, and engagement

  • 💰 August 18 — Zoom and/or Microsoft: Is Microsoft Really Saving You Money?

    • Take a closer look at Microsoft licensing and total cost of ownership. We'll discuss why many organizations are choosing Zoom as a more cost-effective collaboration platform without compromising on capabilities.

  • 📝 August 27 — From Meetings to Action: Unlock the Power of My Notes

    • Turn every meeting into meaningful action. Discover how My Notes helps automatically capture key takeaways, organize action items, and keep teams aligned. Whether you're an administrator planning a rollout or an end user looking to boost productivity, this session will help you get more from every meeting.

  • 🐋 October 20–22 - Save the Date: Zoomtopia 2026: Registration for Zoomtopia 2026 is now open!

    • Join Zoom's flagship annual event to explore the latest innovations in AI, collaboration, and productivity. You'll hear from industry leaders, discover new product announcements, and learn practical ways to help your organization accomplish even more with Zoom. Be sure to reserve your spot early—including access to our Technical Connect track, created specifically for technical leaders who want a deeper dive into Zoom's platform and capabilities.


We look forward to seeing you at one—or all—of our August sessions. See you there!


💡 Explore the Customer Success Hub to save your seat and unlock even more live and on-demand training resources.

 

    5 replies

    Explorer
    August 2, 2026

    What about anti-spam measures?

    crissyd
    Employee
    crissydAuthor
    Employee
    August 3, 2026
    Explorer
    August 3, 2026

    Hey ​@crissyd - I’m talking about real improvements to anti-spam technology, not Zoom fighting spam by exploiting the unpaid labor of its customers.
    No other platform has this bad a problem.
    Zoom accounts for 75% of all spam that gets through my filters.
     

    Bri
    Community Manager
    Community Manager
    August 3, 2026

    Another exciting lineup! Thanks for sharing ​@crissyd 🙌

    Newcomer
    August 15, 2026

    This is a great lineup for August. The “What’s New at Zoom” session and the My Notes session especially caught my attention—practical updates like these can make a real difference in everyday meetings and productivity. Looking forward to seeing what new features and tips come out of these sessions!