PowerPoint slides appear as black screen to participants? | Community
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TeacherJames
Newcomer
January 27, 2022

PowerPoint slides appear as black screen to participants?

  • January 27, 2022
  • 1 reply
  • 10 views

I am using my iPad to share content, I select Microsoft One Drive to select my PowerPoint slides. They look great on my screen but the participant only  sees  the PowerPoint logo pop up just as I do but then a black screen where the slide should be. As I click through the  slides, they see the page counter change but with no image.  How can I fix this?

      1 reply

      NRidge
      Employee
      NRidge
      Employee
      April 22, 2022

      Hi TeacherJames!

       

      Apologies for the late reply on this:   There is a Zoom Support article that sounds like it could address the issue you've had with powerpoint and black screen: https://support.zoom.us/hc/en-us/articles/202082128-Black-screen-during-screen-sharing.

       

      If you do not feel this fits for your scenario, would you be able to provide more details on your make/model of laptop?  Do other presentation formats (Keynote or Google Slides) seem to work as required (Is the problem limited to PPT)?

       

       

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