My Notes for In-Person Conversation: Your IRL Meetings Deserve AI Too — Here's a Feature You're Probably Sleeping On

Hey, Zoom fam! Today I want to put you onto something that makes people's jaws drop almost every time I demo it: "Hold on — I can do that WITHOUT a Zoom meeting?!"

Real talk: We all love Zoom AI’s meeting summaries. But not every important conversation happens on a Zoom call. The random desk huddle, the whiteboard brainstorm, the coffee-shop client catch-ups, those chats are packed with golden ideas and action items that just… poof the second everyone walks away. Great conversations deserve to be remembered. Here's how Zoom’s My Notes helps you capture them.

Super simple. Open Zoom Workplace on your phone or laptop, start a note, and just let it listen. No meeting link, no invite, no "can everyone hear me?" Your mic does the work, Zoom transcribes in real time, and when you wrap up, Zoom AI hands you:

• An organized summary
• Action items & next steps
• Key takeaways & decisions

Quick Story. So one of my customers — a mid-sized professional services firm — had this classic problem: their leadership team met in person every week, but nobody could agree afterward on what was actually decided. Sound familiar? Follow-ups kept falling through the cracks and it was driving their ops lead up the wall. I showed them My Notes on one of my business reviews. Next week, the ops lead just set her phone on the conference table, tapped My Notes, and let it run. When the meeting ended, she shared the AI summary and action items with the whole team. Her exact words: "We've been meeting like this for two years and this is the first time everyone left with the same list." They haven't missed a week since. No more "I thought we decided X" debates. Honestly, it's the kind of tiny habit that pays off way more than you'd expect.

I've been sharing this feature with customers across different industries, but here are some real scenarios where this shines:

• Sales teams — Capture key details from in-person client meetings or site visits without scrambling to take notes by hand. Review AI-generated action items before your follow-up email.
• Managers & team leads — Turn your 1:1 walking meetings or desk check-ins into documented conversations with clear takeaways. No more "what did we agree on again?" moments.
• Healthcare & education — Professionals who work face-to-face all day can capture consultation notes or parent-teacher discussions and get them organized instantly.
• Hybrid teams — If half the team is remote and half is in the office, the in-office group can capture their side conversations and share the notes with remote colleagues so nobody's left out of the loop.

Look, it's literally just one extra tap before a conversation. But it means every important discussion gets the full AI treatment, whether it's on Zoom or across the table. Try it at your next in-person meeting. I promise you'll wonder how you ever went without it. 

Already using it? I wanna hear your stories, drop a comment below and let's talk about it! 😀

References: 

Enabling My Notes: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083850

Using My Notes: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0083849