Inaccurate attendance report | Community
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Newcomer
October 31, 2023

Inaccurate attendance report

  • October 31, 2023
  • 1 reply
  • 4 views

I have just completed a Zoom meeting, the number of  participants shown in the report page in Zoom is 90, however,  after I have exported the attendance report, the file only contained 10 participants.   What can I do? Can zoom help us export? I feel helpless because I cannot find any technical support from Zoom to answer my  question over the phone.

1 reply

bstrelko
Community Champion | Customer
Community Champion | Customer
October 31, 2023

Does your plan allow you to contact Zoom Support via phone/ticket here?

https://support.zoom.us/hc/en-us/articles/201362003-Contact-Zoom-Support

Newcomer
October 31, 2023

I have contacted them, but they still cannot find a solution up to now.