I want to change zoom pro packages to zoom education package ( annual ) can you help me ? | Community
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Math_universe
Newcomer
September 3, 2021
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I want to change zoom pro packages to zoom education package ( annual ) can you help me ?

  • September 3, 2021
  • 2 replies
  • 1 view

hey zoom  team 
i am  online  school  and  
i want  to  upgrade  to zoom  education but  i dont  want  to  lose my  replays  in  zoom cloud  
is  it  possible  please 


@Pat_laMorte ! 

Best answer by JT_Lat

Reach out to your Zoom rep. This is possible without losing your configurations and recordings.  If you don't have a specific rep I suggest you try the chat on the webpage.

2 replies

JT_Lat
Employee
JT_LatAnswer
Employee
September 14, 2021

Reach out to your Zoom rep. This is possible without losing your configurations and recordings.  If you don't have a specific rep I suggest you try the chat on the webpage.

    R
    Community Manager
    rn-zm
    Community Manager
    October 14, 2021

    Hey @Math_universe, were you able to reach out to your Zoom representative as @JT_Lat suggested? If so, great! And if JT was able to resolve your discussion, please don't forget to click the  'Accept As Solution' button. Thanks!

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