hi there

Hey ​@Rohit Sharma 

We appreciate the question! Zoom and Microsoft Teams each have their strengths, but Zoom edges ahead on collaboration quality — particularly for meetings, AI features, phone, and large-scale events. Zoom's AI (My Notes) works across Zoom, Teams, Google Meet, and even in-person meetings at no extra cost, while Microsoft's equivalent requires a $30/user/month Copilot add-on. Zoom's meeting experience is purpose-built with features like live translation in 35 languages, multi-share, and deepfake detection, while Teams Phone has seen reduced investment. That said, Teams is hard to beat on bundling since most Microsoft 365 customers already have it — but 74% of enterprise Zoom customers run both platforms simultaneously, which tells the real story: they're not mutually exclusive, and Zoom consistently fills the gaps where Teams falls short.

We encourage you to check out these helpful resources about the topic:

Zoom and/or Microsoft: Is Microsoft Really Saving You Money?

Zoom Phone and Microsoft Teams, Working Together

Zoom and/or Microsoft: Inside the Coexistence Experience